Wright Property Service LLC 504 Melvin Road, Utica, NY 13502 Phone: (315)864-6976 Email: [email protected]

Effective Date: June 19, 2025

1. Information We Collect

When you use our website or book a service, we may collect the following information:

Name

Phone number

Email address

Service address

Appointment details

2. How We Use Your Information

We use the information we collect to:

Schedule and confirm appointments

Send SMS and email communications related to your service

Respond to inquiries

Improve our services

3. SMS Messaging

By providing your phone number and optionally checking the SMS consent box during booking, you consent to receive SMS messages from Wright Property Service LLC regarding your appointments and service updates. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message.

We do not sell or share your phone number or SMS opt-in data with third parties for marketing purposes. SMS opt-in consent and data will not be shared with any third parties or affiliates under any circumstances.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We may use:

Essential cookies — necessary for the website to function properly

Analytics cookies — to understand how visitors interact with our site so we can improve it

Third-party cookies — from tools such as Google Analytics or booking platform providers

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only as required by law or to fulfill your service request.

6. Third-Party Services

Our website uses third-party tools for booking and communication (such as GoHighLevel). These services have their own privacy policies and we encourage you to review them.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information by contacting us directly

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Wright Property Service LLC 504 Melvin Road, Utica, NY 13502 Phone: (315)864-6976 Email: [email protected]